FAQ
General Info
What areas do you service?
Servicing generally the Twin Cities, Minnesota and surrounding areas. We do travel!
What are your payment options?
We require 50% of payment due at time of booking. Payments accepted are through secure card payment. No 3rd party apps.
When are you open?
We are available Tuesday-Friday 8:00am-6:00pm
Closed: Saturday-Monday.
Any rushed events will be responded to during closed hours. Please state “Rushed Event” or leave date of event.
Service Info
What is the difference between Event planning and Event decor?
Event planning: From start to finish, we communicate and curate a seamless design focusing on every detail of your event along with working along side vendors. We handle all communication and outsource for you. Along with creating and coordinating schedules and ensuring all aspects are met.
Event Styling: We help enhance and create visual appealing pieces for your event only. Ex: Backdrops, Balloons, Chairs.
**We do not outsource vendors when booking our event decor services.
How much is service and delivery?
It all varies. Service fee depends on amount of services our team we work on. Delivery is calculated by location of event and if we will need to return for breakdown and pickup.
Do you pickup and clean up?
All our services that include any rental items, big or small, that we install includes pickup and tear down in the quote. We do not tear down for balloon installs only, that is the responsibility of the client, unless desired to add on for an additional fee.
Are you licensed and insured?
Yes we are!
Bounce House ,
Bumper cars, Balloons
Can I install my own balloons on your bouncy house or bumper cars?
To ensure our Bouncers and Track are as clean and undamaged as can be, we do not allow any 3rd party vendor or client owned balloon setups to be attached. DE Wayne events must be the ones working on balloons to these rentals or by approved vendors.
Does the Bounce Houses require balloons?
Yes and No. While it necessarily does not need to have balloons, we do require our bounce house to have some sort of styling done along with it. Wether it’s florals, balloons, or a focal backdrop on the side, there needs to be a an added form of service to ensure we remain a designing business and not a rental one.
* Weddings are the only exception to this guideline *
I have my own balloons, can you inflate them for me?
No. We purchase high quality biodegradable balloons and work endlessly to ensure color matches to your event. We will not work with already purchased material.